Shipping policy
🚚 Treasure Island Finds — Shipping Policy
At Treasure Island Finds, we work hard to pack and ship your Mystery Boxes quickly, securely, and with care. Here's how our shipping process works:
📦 Processing Time
All orders are processed and shipped within 2–4 business days after payment is received. During peak times, processing may take up to 5 business days — but we aim to move fast.
🚚 Shipping Methods & Carriers
We ship via trusted carriers such as:
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USPS
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UPS
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FedEx
Tracking information will be provided once your order is shipped. You’ll receive a confirmation email with a link to track your package.
📍 Shipping Rates
Shipping costs are automatically calculated at checkout based on the weight and size of your box. In some cases, free or flat-rate shipping may apply (we’ll clearly state that in the listing if so).
🧾 Local Pickup (If Available)
If you are local and select the “Local Pickup” option at checkout, you’ll receive a separate email or message with pickup instructions, including location, time window, and contact info.
❗ Lost, Delayed, or Stolen Packages
Once a package is in the hands of the carrier, we are not responsible for shipping delays, lost packages, or items marked as delivered but not received.
We encourage you to:
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Track your shipment closely
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File a claim with the carrier for lost/stolen packages
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Contact us if you need assistance with documentation
🌎 International Shipping
At this time, we only ship within the United States. We do not offer international shipping.